document : Peugeot Bloemfontein Receives Honours for third consecutive year

Peugeot Bloemfontein Receives Honours for third consecutive year
information supplied by: Peugeot South Africa 06 May 2013

Peugeot Bloemfontein Receives Honours for third consecutive year
The coveted 2013 Peugeot Dealer of the Year accolade has been awarded to Peugeot Bloemfontein.  A delighted Philip Bodenstein, Dealer Principal of the facility, received this top award for the third consecutive time.
1st      Peugeot Bloemfontein - Philip Bodenstein         
2nd    Peugeot East London - Shaun Bouchier  
3rd     Peugeot Port Elizabeth - Johnathan McConkey             
4th     Peugeot Vereeniging - Frans van der Linde 
5th     Peugeot Pinetown - Justin Mangan 
Second place went to Shaun Bouchier, Dealer Principal of Peugeot East London, while third place was awarded to Johnathan McConkey, Dealer Principal of Peugeot Port Elizabeth. Fourth and fifth place was awarded to Frans van der Linde of Peugeot Vereeniging and Justin Mangan of Peugeot Pinetown respectively.
 “Continuous improvements and changes within our dealer network bring us a step closer to the ideal, ultimately benefitting the customer.  Constant developments within the Peugeot brand, as with the introduction of our 5 Year Premium Plan, gives our dealer network a competitive edge, while at the same time our customers have peace of mind.  The role of our dealer network in making the connection with customers, and delivering excellent service in every facet of their business is critical to their own success and ultimately ours,” says Francis Harnie, Managing Director of Peugeot South Africa
Peugeot dealers countrywide compete for this award each year.  Certain criteria are set and are monitored throughout the year.  Results are communicated to dealers on a quarterly basis which creates competition within the network as each dealer is able to see his/her ranking.  Performance across the broad spectrum of criteria include new vehicles sales, customer satisfaction, quality assurance, financial services, part sales and training.
“Rewarding our top dealers with incentives encourages the entire dealer network to continuously improve and ensures that the hard work of those who go the extra mile in the interests of their customers are recognised.”
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